>> he told us he would give us a call back. well, we received a call, but it was from a public relations firm connected to the company. we're still waiting for a response to why the generators have not been connected and why this -- most of this community, just across the street, got power back early this morning, and ocean village has not received power. we know that from lipa tens of thousands of people still without power, 28,000 of them here in the rockaway peninsula, still waiting for answers, but, again, going into the third week, no phone service, no electricity, no heat, and for some, no running water. ted? >> and a huge pile of debris, the debris field, if you will, is just -- look at the pictures. it is unimaginable. you see the birds on top there, bottom line, victor, for the folks in the building behind you, how -- have they been told when they should expect power? is there someone going to come and plug in the generators? >> reporter: no. i mean, it's interesting because we have gone to the people who would have th